Privacy Policy

At Blu Note Notary, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information.

1. Information We Collect

We may collect the following categories of information:

Personal Identifiable Information (PII)

  • Name

  • Address

  • Contact details (phone/email)

  • Government-issued identification

  • Digital signatures

Document-related Information

Documents presented for notarization may contain personal, financial, legal, or confidential content. These documents are handled with strict confidentiality.

Technology/Session Information (for RON)

  • Audio/video recordings

  • IP address

  • Device/Browser details

  • Identity verification responses

2. How We Use Your Information

Your information is used for:

  • Identity verification and completion of legally required notarial acts

  • Appointment scheduling and communication

  • Maintaining accurate records of notarial acts

  • Legal compliance with Missouri state notary laws

We do not sell, trade, or share information with third parties for marketing or unrelated business purposes.

3. How Your Information Is Protected

We use administrative, technical, and physical safeguards to protect your information. These include:

  • Secure digital storage

  • Encrypted RON platform tools

  • Access limited to authorized personnel

4. Information Sharing

We may share information only if:

  • Required by law, court order, or subpoena

  • Required by notary-specific compliance or audit processes

  • Necessary to complete identity verification through secure, approved third-party services

We never disclose more information than legally required.

5. Audio/Video Recording (RON)

RON sessions are recorded in compliance with Missouri law. Recordings are stored securely and retained for the legally required time period.

6. Data Retention

Notarial journals, logs, and RON records are retained:

  • For the period required by Missouri law or RON platform regulations

  • Only for compliance and auditing purposes

7. Your Rights

You may request:

  • Confirmation of what personal information we hold

  • Correction of inaccurate information

  • Clarification regarding record retention

Due to legal obligations, certain records cannot be deleted until statutory retention periods have passed.

8. Policy Updates

Blu Note Notary may update this Privacy Policy. Updated versions will be posted online with the effective date clearly indicated.